Privacy Policy

At Roma Marble and Granite, we respect your privacy and are committed to handling your personal information responsibly and professionally.

When you contact us through our website, request a quote, schedule an appointment, or communicate with our team, we may collect certain information such as your:

Name
Phone number
Email address
Home or project address
Details related to your project or service request

We collect this information strictly to help us provide our services and communicate with you effectively.

How We Use Your Information

We use customer information for legitimate business purposes, including:

Scheduling measurements, deliveries, and installations
Preparing estimates and project proposals
Communicating about your project status
Responding to questions or support requests
Improving our customer experience and business operations

For example:

If you request a countertop estimate, we may use your address to determine travel logistics or measure your space.
If your installation is scheduled, we may share your address only with our installation team or trusted delivery partners involved in completing your project.
If you contact us regarding an existing or previous project, we may reference your project information to better assist you.

Information Sharing

Roma Marble and Granite does not sell, rent, or trade your personal information to marketers, mailing lists, or unrelated third parties.

We may share limited information only when necessary to:

Complete services you requested
Coordinate deliveries or installations
Comply with legal obligations or lawful requests
Protect the safety, rights, or property of our business, employees, or customers

Any vendors, contractors, or service providers we work with are expected to use customer information only for authorized business purposes.

Data Protection

We take reasonable precautions to help protect your information from unauthorized access, misuse, or disclosure. While we strive to use commercially reasonable safeguards, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Website & Communication

If you submit a form on our website, contact us through social media, email, or phone, your information may be retained for customer service, scheduling, recordkeeping, and future communication related to your inquiry or project.

We do not send spam, and you may request that we stop contacting you at any time.

Policy Updates

Roma Marble and Granite may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.